Contact

All OPTV support runs through the ticket system on myoptv.com. A ticket reaches the team that can actually see your account, which is why there is no separate inbox on this site.

Account, billing or technical problems

Open a ticket through the official support flow. Include the device you are using and what you already tried — it saves a round trip.

Open a support ticket on myoptv.com

Before you open a ticket

Most setup and buffering questions are already answered in the knowledge base, and support will point you there first anyway.

• Knowledge base — general help articles.
• Setup guide — per-device instructions, including smart TV setup and Firestick setup.
• Troubleshooting — fixes for buffering and playback problems.

About this website

optvuk.com is the UK brand page. It holds no account data and cannot see, change, cancel or refund a subscription, so anything operational has to go through the ticket system above. For questions about this site specifically — its privacy practices or terms — use the same support route and say your enquiry relates to optvuk.com.

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